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What you need to know about noise complaints

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One of the highest calls for service police receive is noise complaints, and repeat calls to noise complaints.

Noise complaints can range from noisy machinery to noisy parties.

Calls for noisy parties and amplified music are amongst the most common complaints.

To assist police in reducing calls for service, we suggest you consider the following information.

Is the noise a police matter?

The noise issue may not be a police matter but something council can deal with.

Click here to view the City of Gold Coast noise nuisance page to help you establish what matters can be reported to the council.

Is 10pm the cut off for noise?

This is a myth.

There is no established time for noise complaints.

Each report is assessed by police who will respond and deal with the incident regardless of the time of day.

Most people will tolerate a noisy party until around midnight, after this, neighbours usually become annoyed and will contact police when they have had enough.

I’m hosting a party, what can I do?

If you are having a party, click here to view the QPS party safe guide to reduce your chances of having the police knock on your door and stop your party.

Can I be fined?

Persons who have had an initial police visit and fail to respond to directions to reduce/cease noise can be liable to an on the spot fine and potentially others at the party who have also heard the direction.

Current infringement notice for disobeying a noise abatement direction is  $266.

 

If you have information for police, contact Policelink on 131 444 or provide information using the online form 24hrs per day.

You can report information about crime anonymously to Crime Stoppers, a registered charity and community volunteer organisation, by calling 1800 333 000 or via crimestoppersqld.com.au 24hrs per day.


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